Overview
Clarifi is a consumer credit consultation service that focuses on providing customers with the education and information they need to better manage their credit, fix items on their credit report, and avoid credit difficulties in the future.
Pros
The first advantage they have is they have many useful consumer education resources available. This is a big plus for us because our research indicates that companies who offer more consumer education are more likely to help their customers not only get rid of their current credit issues, but also avoid actions which can lead to credit issues in the future. This higher level of customer service and customer satisfaction earns the company some serious points.
Clarifi also gained points in our review because they offer a number of live and free events for consumers to benefit from. This shows a dedication to providing quality services to their customers and not a focus on making money. These events can help troubled consumers feel more at ease because they can meet other people who are also facing credit trouble, and realize that they are not alone in the process.
Lastly, they are well-reviewed by customers regarding their customer service abilities. Customers reported that agents were helpful, polite, and honest when answering questions. This gets them a boost in our rankings because customer service is so important to credit repair, as the
Cons
Clarifi does have some downsides, for example, we had some problems with their website. Specifically, going there produced a warning message that their security certificate had been revoked. We don’t recommend providing any financial or personal information through unsecure sites as it creates a risk that your information could be compromised, leading to even more credit problems than you had when you sought out their services. We don’t know that this will happen for sure, but it’s better safe than sorry.
Clarifi also lost some points in our review because they don’t have any case studies or samples of consumer credit reports available. This makes it hard to verify their success, and knocks them down a few points in our review because before-and-after credit reports from customers is really the best way to show the sort of results that customers can expect from their services.
Clarifi loses points because they don’t file disputes on behalf of customers. This is in stark contrast to most credit repair companies that focus on disputing negative and inaccurate information that can severely undermine a consumer’s credit score.
Verdict
Clarifi is a good choice for individuals looking for the education needed to handle their own credit situation. Clarifi doesn’t seem to offer any action on behalf of customers, so if you want someone to do the legwork for you then you should probably seek help from somewhere else.
