If you notice errors on your credit report, you may be able to have them corrected on your own. However, sometimes, these errors are more complex and require help in the form of credit repair services. One such service is the Credit Pros. If you choose it to assist you in correcting errors in your credit report, you can expect to pay an initial fee. In addition, the company may also charge you for each derogatory item it is successfully able to eliminate from your credit report and you can pay to have errant information in your public records as well. It’s worth learning more about the Credit Pros if you are considering using the company for correcting credit report mistakes.
How Much Does the Credit Pros Charge?
Initially, you can expect the Credit Pros to charge you $179 in startup fees. Afterward, you are required to pay an additional $50 per derogatory item the company removes from your credit report. If you choose to have any mistakes eliminated from public records on you, that costs an additional $75. If you are a couple who wants to use the services the Credit Pros offer, you can receive a discount and pay $279 for the two of you. Prices per items removed from your credit report and public records are the same as for single individuals. However, one of the pluses about the Credit Pros is that if you detect any errors that were missed, you can receive a full refund within the first 90 days after you sign up for its services.
What Kind of Services Does the Company Perform?
In general, any credit repair service is required to obtain your credit reports and discuss what options are available to you when there are errors detected. The Credit Pros is no exception to that rule. Once you have determined there are errors on your credit report, you will then have a consultation with a FICO professional to go over your reports and explain all of the discrepancies so that you can move forward to resolve them. Afterward, you will be paired with a credit repair professional to dispute any negative information found in your reports. From there, the Credit Pros sends a letter to the three major credit bureaus — Equifax, Experian and TransUnion — that clearly states that there is errant information in your credit reports that is being disputed. The credit bureaus thereafter have 30 days to investigate these claims and verify it with credit companies. Any information that cannot be authenticated is then removed from your credit reports.
The Credit Pros allow for unlimited disputes and include features such as debt validation, letters to creditors, letter to cease and desist and identity theft insurance.
How Reliable is the Service?
The Credit Pros was established in 2008, which means it hasn’t been around as long as other credit repair services. However, it has an A rating with the Better Business Bureau, making it a good, reliable company with a reliable service.
What to Expect from the Credit Pros’ Customer Service
The Credit Pros’ customer service can be accessed through email, phone or even live chat from Monday to Friday from 8 am to 6 pm Eastern time. However, although they are helpful, it’s worth noting that customer service representatives often seem distracted or rushed when in contact with clients. The live chat feature is spotty, at best, so it’s better to email or call customer service.
Overall, the Credit Pros offers good services for credit repair for reasonable prices. At the same time, you might want to research a few other options before signing up to ensure that it has the best rates for you.