Overview
ERA Credit Services has 11 years of experience in helping consumers remove negative and inaccurate information from their credit reports, while also offering services that can help consumers build credit. This combination of services makes them one of the stronger credit repair companies we looked at.
Pros
The first positive aspect of the company we found was that they offer free legal services if a credit reporting agency refuses to remove information that does not belong on your report. This can save consumers thousands of dollars and also ensure that they are getting trusted, expert help on their credit reporting litigation. This is a service that we haven’t seen replicated in other companies and makes a strong case for ERA .
ERA Credit Services also gained points in our review because they offer secure credit cards to their customers. A secured credit card works when you put a deposit in an account and then get a credit card that is limited at that deposit. This allows consumers to build credit because their on-time payments are reported to the major credit reporting agencies. As a result, consumers can build credit in addition to removing harmful items from their reports
Lastly, they received good marks for customer service. Many of the best credit repair companies we reviewed showcased solid customer service, which is important because the credit, credit reporting, and credit repair processes can be so confusing.
Cons
ERA Credit Services does have some downsides, for example, they don’t have a clear description of their rates and fees on their website. This forces customers to reach out for more information, which is a sales tactic. The result is that consumers may lose valuable time in meetings or on the phone only to find out that they do not like or want the services the company has to offer. This lack of transparency also corresponds to lower customer satisfaction ratings and costs the company points in our review.
ERA Credit Services also lost some points in our review because they don’t provide customers with proof of past successes in the form of case studies or before-and-after credit reports from actual clients. This makes it difficult to evaluate how successful the company has been, and also makes it difficult for customers to determine if the firm has the experience needed to work with their specific circumstances
ERA Credit Services also gets bumped down a few rankings because they put a lot of energy into getting customers to sign up for a free consultation. While free services are good, they way that they go about this shows that they are using these consultations as a sales tactic rather than as a service they are using to help their clients. As a result they lose a few points in our review.
Verdict
ERA Credit Services is a solid choice for credit repair services. They have some of the most innovative features out of the companies we looked at, and their packages allow for unlimited reviews, month to month contracts, credit monitoring and more. As a result they are a strong contender to be included in our list of the best credit repair companies.
