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Overview

Fast Credit Repair Company is a credit repair firm based in West Hills, CA. They have a number of unique services for their clients that will help keep customers in the loop regarding what is happening with their credit repair process.

Pros

one of the best things they have going for them is that they offer a service to provide customers with email updates the instant any changes are made to their credit report. The result is that customers aren’t left wondering what is going on with their credit. This stands in stark contrast to many of the firms that we reviewed, who only discuss results at appointments with clients. This can be frustrating because of the opaque and confusing nature of credit repair.

Fast Credit Repair Company also impressed us in that they have solid consumer information regarding credit, credit services, the credit reporting process, and more. This gives them a boost because our research shows that companies that put more effort into consumer information and education generally have better marks when it comes to customer service and customer satisfaction. Moreover, consumer education shows a greater focus on helping the consumer with their financial situation, and less like the credit repair company views itself as merely another business.

Lastly, they have a website that is cleanly and clearly laid out. This may seem like a small thing but our research has told us that companies with easy to use websites generally get better marks for customer service and satisfaction. Those that have clunky, outdated, or poorly designed websites frequently have a greater number of customer issues and complaints.

Cons

Fast Credit Repair Company does have some issues however, the first being that they lack a detailed list of the different services that they offer consumers to fix their credit. As a result customers may find themselves sitting through a meeting or a phone call to find out that the company can’t offer them something that the consumer hasn’t already tried. This can be frustrating for consumers. Moreover, because there are so many different approaches to credit repair, knowing the process and services the company offers helps consumers determine how good of a fit it is for them.

Fast Credit Repair Company has another problem, namely that they don’t offer help with debt collections. While this isn’t strictly necessary to be considered one of the best credit repair services, it does go a long way in helping consumers, and simply making the phone calls and letters stop can be worth the cost of credit repair services.

Fast Credit Repair Company also gets bumped down a few rankings because they lack a clear description of their rates and fees. This means consumers will have to set an appointment or reach them by phone to get more information, potentially wasting the consumer’s valuable time and energy. Moreover, our research shows that companies with transparent pricing and fee structures have better marks for customer satisfaction and service.

Verdict

Fast Credit Repair Company is a good option for many consumers. The features they offer, like email and text updates can make the arcane and obscure credit repair process more open to their customers, and their track record of results makes it likely they will be able to help any consumer. However the lack of pricing transparency makes it hard to do an apples-to-apples comparison, keeping them out of our list of the top credit repair companies