Overview
Prime Credit Advisors is a credit repair firm based in Palos Hills, IL. They say they are committed to helping customers rebuild and re-establish credit. They focus on using disputes and verification requests to help customers.
Pros
One of the best things they have going for them is that they file disputes with credit reporting agencies to challenge negative and inaccurate information found in credit reports. This information can severely impact a consumer’s credit score, resulting in higher interest rates for loans, or possibly getting denied for loans altogether. These disputes are one of the most common strategies for resolving credit report issues.
Prime Credit Advisors also impressed us in that they have a number of offers on their website to help customers build their credit. This includes secured and unsecured credit cards and personal loan options. Many credit repair companies do not offer options like this, making Prime Credit Advisors stand out from the pack a bit.
The last pro we’d like to note is that they have some consumer information on their site. This comes in the form of basic information about credit, as well as blog posts with advice for consumers in specific circumstances or facing specific issues. This gets points in our review because consumer education generally indicates a strong desire to help customers.
Cons
Prime Credit Advisors does have some issues however, the first being that they don’t have a clear description of their rates and fees on their website. This forces customers to reach out for more information, which is a sales tactic. The result is that consumers may lose valuable time in meetings or on the phone only to find out that they do not like or want the services the company has to offer. This lack of transparency also corresponds to lower customer satisfaction ratings and costs the company points in our review.
Prime Credit Advisors has some other issues, including the fact that they don’t offer the same kind of credit repair services that we expect from top rated credit repair companies. This includes things like education on how credit and credit scores work, and recommendations on further steps they can take to boost their score beyond the dispute process.
Prime Credit Advisors can also improve in that they don’t have the detailed list of services that we want to see from the best credit repair companies. A detailed services list is a good indicator of the resources a company is willing to put into the repair process, and is important when judging the value-for-money of their services. Companies that have a clear list of the services they offer generally did better in terms of the customer service and satisfaction ratings they got from us, other reviewers, and customers.
Verdict
Prime Credit Advisors is a middle of the pack option for credit repair services. They have some good consumer information, but the lack of prices outside the claim that each customer is priced differently helps keep them out of our list of the best credit repair companies.
