Overview
Quality Credit Repair is a credit repair company that focuses on disputes and consumer education to help their customers boost their FICO credit scores. They challenge inaccurate and harmful information on credit reports and give customers the education they need to avoid getting into credit problems in the future.
Pros
The first positive aspect of the company we found was that they offer lots of helpful information for consumers regarding credit, credit repair, credit reporting, good credit practices, and more. Our research indicates that companies with more consumer information generally do a better job at helping consumers stay out of credit trouble. Moreover, a greater focus on consumer indication generally means that the company is at least as interested in helping the consumer as they are in making a profit, and important aspect for credit repair companies.
Quality Credit Repair also gained points in our review because they are well-reviewed by customers regarding their customer service abilities. Customers reported that agents were helpful, polite, and honest when answering questions. This gets them a boost in our rankings because customer service is so important to credit repair, as the
Lastly, they offer a refund for customers who aren’t happy with their services, or who don’t receive any benefit from their services. This gets them points in our review because it shows that they are dedicated to helping their clients and stand by the quality of their services.
Cons
Quality Credit Repair does have some downsides, for example, they only offer dispute services, and don’t have the same kind of consumer education that we expect from the best credit repair services. Our research indicates that customers who only get help with disputes and no assistance or education on the credit process are more likely to suffer from the same problems that lead them to need credit repair services in the first place
Quality Credit Repair has some other issues, including the fact that they don’t have a clear description of their rates and fees on their website. This forces customers to reach out for more information, which is a sales tactic. The result is that consumers may lose valuable time in meetings or on the phone only to find out that they do not like or want the services the company has to offer. This lack of transparency also corresponds to lower customer satisfaction ratings and costs the company points in our review.
Quality Credit Repair also gets bumped down a few rankings because they don’t have a detailed list of the different services and tactics that they use to get consumer’s credit repaired. This can result in consumers trying techniques that have already failed for them in the past, as well as losing valuable time calling the company or sitting through meetings in order to find out what services the company offers.
Verdict
Quality Credit Repair is an average credit repair company. The focus on disputes and education is a solid formula, but they lack many of the other services that we expect from the best credit repair companies. Moreover, the lack of pricing transparency makes it hard to do an apples to apples comparison to assess the value-for-money the Quality Credit Repair provides.
