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Overview

SourceOne Capital is a credit repair firm that has been in business for more than 18 years. They have worked with many clients to help them fix their credit, and have the results to back up their claims. They focus on disputes to remove negative entries on a credit report related to late or missed payments, liens, judgements, and more.

Pros

One of the best things they have going for them is that they offer a dispute service that helps consumers target detrimental information on their credit reports, including late or missed payments, bankruptcies, defaults, tax liens, judgements, and more. These pieces of information can severely impact a person’s credit score and leave them suffering from higher interest rats on loans and credit. Negative information can even disqualify someone for loans and credit, making disputes an excellent tool for credit repair services

SourceOne Capital has the additional benefit of they offer a refund for customers who aren’t happy with their services, or who don’t receive any benefit from their services. This gets them points in our review because it shows that they are dedicated to helping their clients and stand by the quality of their services.

Lastly, they are well-reviewed by customers regarding their customer service abilities. Customers reported that agents were helpful, polite, and honest when answering questions. This gets them a boost in our rankings because customer service is so important to credit repair, as the

Cons

SourceOne Capital does have some issues however, the first being that their website is in serious need of an update. Information is hard to find, the font is difficult to read, and the layout doesn’t make sense. While this doesn’t mean that their services are bad, our research found that companies with better websites frequently score better marks on consumer surveys and evaluations. Moreover, the quality of the website speaks strongly to the professionalism of the company it represents.

SourceOne Capital also lost some points in our review because they don’t have much consumer information or education. Our research indicates that this generally results in lower customer satisfaction scores, as customers aren’t sure how they can help with the process, and thus miss valuable dispute and goodwill opportunities. The result can impact the company’s services, and consumers might find themselves in credit trouble again because they don’t know what practices are helping or hurting their score. As a result, this costs them some points in our review.

SourceOne Capital loses points because their fees and rates for services aren’t described on their website, which means that customers will have to set up an appointment or call in to get more information. We don’t like this sales tactic, as customers are more likely to sign up with a service once they’ve shared information, so we view this as a negative when it comes to credit repair services.

Verdict

SourceOne Capital isn’t one of the best credit repair companies we looked into. The lack of any description of their services or pricing gives us pause, and the state of their website makes us question their commitment to updating their services. On the whole they simply don’t offer the sort of information and resources we expect from the best credit repair companies.